Build a relationship of trust with your customers
Give your customers a voice with Verified Reviews. Become the trusted brand they expect!
Reviews reflect your authenticity
Consumers expect honest and genuine reviews from real customers to make informed purchasing decisions. 88%* of them are more likely to choose a brand that takes the time to respond to both positive and negative feedback. Collecting and publishing reviews is the first step in a virtuous cycle—it creates a climate of trust, enhances the value of your products, and generates more sales . . . as well as new reviews!
The power of trust
Checking peer reviews before trusting a brand has become a consumer habit—there’s no room for cheating. Brands must ensure that they collect authentic reviews. Our transparent and respectful approach to collecting and moderating reviews will help you build a relationship of trust with your customers while protecting you from the risks of fake reviews and non-compliance with European regulations. Team up with us to build a strong and authentic online reputation.
A transparent brand and loyal customers
Show your customers that their opinions matter by automating the collection, management, and publication of reviews. You’ll benefit from constructive feedback to help you develop your brand, products, and services while strengthening your customer relationship!
Collection
Give your customers a voice by collecting post-purchase feedback, and leverage their reviews to generate growth. Our solution automates the collection process on a large scale.
Management
One review is good, thousands are better! But you still need to manage, process, and moderate them efficiently. Automate the process according to precise specifications and facilitate the task for your teams.
Activation
Share your customer reviews on a large scale and leverage the Verified Reviews label! Activate them across all online (website, third-party review platforms, social media, etc.) and offline (TV ads, POS, promotional campaigns, etc.) channels. The possibilities are endless!
Analysis
Use our custom dashboards to analyze your reviews. Share these monitoring dashboards and manage your online reputation in real-time!
Review syndication
Unlock the power of customer reviews everywhere, for everyone!
Optimize the visibility of your reviews by publishing them on all your websites. Translate them automatically to reach beyond borders!
Diverse reviews
For every problem, there’s a review! Visibility, online reputation, conversion… You’ll find a different kind of review for every challenge—read more about brand, product, and store reviews.
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Customer ReviewsRead more5 Steps to Prevent Negative Google ReviewsOne negative review on Google will not make you go bankrupt. But when they start to pile up… it’s time to take action! There’s no secret to maintaining your company’s online reputation and credibility. Here are our 5 steps to aim for 5 stars on Google and elsewhere. Are you ready to prevent bad reviews...
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Customer ReviewsRead moreCollecting Reviews: Brand vs ProductReviews are an essential element to empowering your customers, optimizing your online visibility and grow your revenue. Reviews provide valuable information to improve the customer experience and overall satisfaction. To get the most mileage out of your reviews, you need to start with the first step: understanding the types of reviews that can be collected. Brand reviews...
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Customer ReviewsRead moreHow to Turn Reviews into Drivers of Customer LoyaltyYou know the score: customer reviews are excellent acquisition levers. They help brands reassure consumers, while gaining credibility. On the customer side, they drive both online or in-store purchases. But that’s not all! Post-purchase reviews are useful and impact the entire customer journey. From discovery to purchase… But also during the loyalty, engagement and re-purchase phase....
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