Why collect customer reviews?
Consumers trust their peers more than brands. Customer reviews (ratings, comments, or photos) are the modern-day word-of-mouth—they bring consumers together, reassure them, and make brands authentic and trustworthy. Collecting real customer reviews in an efficient and automated way will drive growth for your business!
+26 million
Verified Reviews is a robust and proven solution, with more than 26 million reviews collected in the last two years. Our AFNOR certification makes us a trusted third-party recognized by consumers.
How does it work?
In compliance with our AFNOR NF ISO 20,488 certification, Verified Reviews reaches out to all customers who have ordered from your brand for feedback. The collection process is divided into 3 stages:
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Step 1
A customer makes an online or in-store purchase
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Step 2
After their purchase, the customer receives an email or SMS from Verified Reviews to rate their experience
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Step 3
The customer responds via a collection form (which can be customized with your brand’s style and colors)
Simple as that! The customer review is then moderated and published.
Simple, efficient, and transparent reviewcollection
Each review grows your brand
As soon as a customer makes a purchase, Verified Reviews sends an email to collect their feedback. You’ll soon have lots of reviews to help you improve your products or services and boost customer satisfaction!
Your customers are your best ambassadors!
In 2023, we observed that 90% of collected reviews were positive (4 or 5 stars). Simply asking customers for feedback will help you significantly improve your online reputation. So what are you waiting for? Turn your customers into brand ambassadors!
A complete solution
Management
One review is good, thousands are better! But you still need to manage, process, and moderate them efficiently. Automate the process according to precise specifications and facilitate the task for your teams.
Activation
Share your customer reviews on a large scale and leverage the Verified Reviews label! Activate them across all online (website, third-party review platforms, social media, etc.) and offline (TV ads, POS, promotional campaigns, etc.) channels. The possibilities are endless!
Review syndication
Unlock the power of customer reviews everywhere, for everyone! Optimize the visibility of your reviews by publishing them on all your websites. Translate them automatically to reach beyond borders!
What are you waiting for?
Sign up now and harness the full potential of real customer reviews.